Privacy policy

At Mitten Made Custom Designs, we respect your privacy and are committed to protecting the personal information you provide when visiting our website or placing an order.

Information We Collect

When you use our website, we may collect information such as:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Order and purchase information
  • Payment and transaction details
  • IP address and device information
  • Information you provide when contacting us or uploading artwork

Payment information is processed securely through our payment providers and is not stored directly by Mitten Made Custom Designs unless otherwise stated.

How We Use Your Information

We may use your information to:

  • Process and fulfill orders
  • Provide shipping and tracking updates
  • Communicate about your order
  • Provide customer support
  • Process payments and refunds
  • Improve our website and services
  • Prevent fraud or unauthorized activity
  • Comply with applicable legal requirements

Sharing Your Information

We do not sell your personal information.

We may share necessary information with trusted third parties that help us operate our business, including:

  • Shopify
  • Payment processors
  • Shipping carriers
  • Website and technology providers
  • Analytics or marketing service providers

These providers may only receive information necessary to perform services on our behalf, subject to their own privacy practices and applicable law.

Cookies

Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, analyze website activity, and support certain advertising or marketing functions.

You may adjust your browser settings to block or delete cookies, although some website features may not function properly.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Data Retention

We may retain personal and order information for as long as reasonably necessary to fulfill orders, provide customer service, maintain business records, prevent fraud, and meet legal or tax obligations.

Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to request access, correction, deletion, or information about how your data is used.

To submit a privacy request, please contact us using the information below. We may need to verify your identity before completing certain requests.

Third-Party Links

Our website may contain links to third-party websites or services. Mitten Made Custom Designs is not responsible for the privacy practices or content of third-party websites.

We recommend reviewing their privacy policies before providing personal information.

Children's Privacy

Our website and services are not intended for children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy when necessary to reflect changes to our business practices, website, services, or legal requirements.

Any updated version will be posted on this website.

Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us:

 

Phone: 248-894-0441
Email: mittenmadellc@gmail.com